Ask the community, † The opinions expressed above are the personal opinions of the authors, not of HP. If anyone has any ideas I would greatly appreciate hearing from you. Other times the T-Con Board itself may be faulty and need to be replaced. I've only got a few programs (WOW,Steam,Winamp) installed so it's not those. The screen on my laptop has been periodically freezing and fading with vertical lines. Thanks for your feedback, it helps us improve the site. So first, tighten down the cable on both the monitor and the computer end (making sure to completely tighten any retention screws, if your cable has them) or simply replace the cable. Image Retention . The line on the Envy 34 is about 15mm right of center and is unaffected by pressure. Just got a J750JW_V2G with a 765m and 311.41 drivers. I understand that you seeing lines on your display. I don't have time to chase down receipts and send things in for replacement. If the lines are still there, the LCD itself may have been damaged and you may need to replace it. I am happy to help you with this. ), follow the steps below to resolve the issue: is either a failed row driver or a broken row electrode; it may extend just halfway across, if the panel in question is designed to use double-ended row drive. It is the monitor as the problem persists no matter how many computers I connect it to and how many different methods I connect it. I am now replacing a screen on a different G2 and I am on the second screen. Microsoft global customer service number. I tested the phone by re-installing the broken screen and the broken screen works just as it did before removing it to be replaced. You can follow the question or vote as helpful, but you cannot reply to this thread. ‎07-17-2015 Many times this can simply be caused from wiring that is not securely fastened. The fade … Pick the Windows 7 Basic Theme. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here, ‎07-16-2015 Microsoft Employee and that the phone number is an Some issues, especially very minor ones, can be caused by very temporary issues with the connection to your computer that a restart will fix. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html. I saw something similar in the Themes setup in Windows 7 back in the day. Ensure the monitor cables are correctly connected. Hello, I have a dual monitor setup on an Alienware Area51 using two W2071d Monitors and my left monitor suddenly started to show horizontal white lines getting dimmer as they go right (possibly also flickering, but may just be an optical illusion). Stuck pixels are different from dead pixels. When the laptop initially boots I don't see the lines, nor do I see them at the start screen/login. A stuck pixel is a single color – red, green, or blue – all of the time. Put Your iPhone In DFU Mode. I just proved this to myself by changing from Aero to basic and back. I'd rather not need to go through the trouble of replacing my monitor. This problem will definately make me reconsider buying HP next time I want to upgrade my equipment. When the computer starts you will see your computer's hardware being listed. Microsoft global customer service number. If the lines do not appear then it may be a hardware  or software issue on the original desktop. Windows told you your drivers were up to date? It is still working fine so I am convinced that the issue is with the monitor. Protect Yourself From Tech Support Scams Right-click on the desktop, choose the "Screen Resolution" option, set the resolution drop menu to … PICTURE HAS FADED WITH A SLIGHTLY DARK SHADOW ON ONE SIDE ... but now four evenly spaced hosizontal lines appear on the screen, with some intermittent mild double imaging. I have tried resetting the monitor every way possible that I can think of. A single horizontal line on a flat screen (LCD, OLED, etc.) I've had lcd screens that had lines when they were first powered but the lines faded away with time. The bad screens display vertical lines with a white background. Check the video cables. Windows doesn't have any way of knowing that about your hardware. If your monitor’s screen is often flashing or stuttering, there are a few different problems that you could be facing. Update: Just to be extra sure I popped out the graphics card and checked it over, then reseated it. Select the Safe Mode option using the arrow keys. By using this site, you accept the, HP and Compaq Flat Panel Displays - Display Quality Issues, http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html. I could use an answer on if my monitor is shot or not, it is a w2071d 20 inch LCD monitor, I bought it about a year ago. to change this for the past few hours, but can find no settings for Themes other than selecting the Themes I have. If anyone has any ideas I would greatly appreciate hearing from you. It appears that my faded line problem has become permanent, and it make the left side of my screen difficult to read. When in Aero screen, the windows fade in and out; very slow. When I first turned on my computer everything was normal, no lines. What the Device Manager CAN tell you is the name of the manufacturer of each of these things and then you can go to their website and search for drivers THERE. To change, rightclick desktop, click personalize. You want to see if this fixed the problem first. Seems to be a common problem from the searches ive done but have yet to find a fix. Two hours later, with me not doing anything, the lines showed back up. If this is the case then you may need to request an RMA. It appears that my faded line problem has become permanent, and it make the left side of my screen difficult to read. I have searched the settings and adjustments until I am blue in the My phone is showing thin black horizontal lines on the screen, so it looks a bit like the screen of 1980s television. You can help protect yourself from scammers by verifying that the contact is a face, and can find nothing that effects the fading lines. Although the new monitors are far more reliable than the old CRT technology, it is still possible for them to develop a flicker. Using the F8 Method: Restart your computer. This is the first time I've used this feature of Windows, how will I get an answer, and know when it has been discussed? Sometimes our monitors go to sleep when we do not want them to. Reset the monitor to factory settings. I went to check my e-mail and the lines were no longer on my monitor, while I wasn't using my computer. Monitor flicker, unfortunately, hasn’t followed CRT monitors onto the ash-heap of history. When you see this information start to gently tap the F8 key repeatedly until you are presented with the Windows Vista Advanced Boot Options. Colloquially “burn-in” is used as a catchall term for any kind of ghosted image on a screen. Like many other people, I pay more for HP because I want to avoid having hardware problems. It might be something as simple as a loose or faulty video cable. After unplugging the monitor from the computer, cycling the power, changing the outlet that it is plugged into, using the auto adjust mode, reset the resolution, and resetting it to factory settings it still has the lines across the screen. I have searched the settings and adjustments until I am blue in the face, and can find nothing that effects the fading lines. To reset a Dell monitor to factory default settings, follow these … If there are vertical or horizontal lines on the screen it could mean that the refresh rate on your display needs to be changed. They can move or make the the line disapear by applying pressure to the screen. Otherwise, the phone still looks fine. If you get the same lines, then it is going to be a hardware issue of some sort. A faulty pixel displaying the color white all of the time is known as a “hot pixel.” Image Credit: Br… By any chance have you tested your display on a different computer, just to be safe? Restart Your iPhone. Power off the monitor, wait 15 seconds and then power it back on. The LCD monitor has shadows, lines, or ghostly, blurry, fuzzy, hazy, tinted, or faded images or colors. First, let’s try and rule out a minor software glitch. Backup Your iPhone. How to Fix Discoloration and Distortion on a Computer Screen. I'm at a loss, and would like to get this fixed, it makes the left hand side of my screen difficult to read. I don't know where the lines went, but they are gone. … It is the monitor for sure because after doing all this I had it unplugged from the computer but powered and the "no connection detected" display that pops up also has the lines through it. put light gray lines on my screen after logging in, and the are heavy on the left side and fade until they disappear around the middle of the screen. I've been looking for someway If they never show on the external monitor, there may be a problem with the video cable between the motherboard and the LCD screen, the video cable connections at either end (motherboard or screen) or the LCD screen itself. I had a G2 that it took 4 screens before finally getting one that worked. I have a GTX 1070 (driver update didn't fix the issue and neither did factory resetting the monitor). I have bought 6 HP W2071d monitors, and so far out of those 6 monitors 2 have developed the horizontal "faded lines". While a dead pixel may simply be stuck at black, it’s possible that the pixel isn’t receiving power at all. Didn't find what you were looking for? While that might seem like a case of pedantic semantics, it’s an important distinction to make. Today something happened that Microsoft Agent or Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary One common problem that many users typically come across on Windows 10 is flashing or flickering on the screen, which is likely to be caused by incompatible applications or display drivers. Here is one reason and the fix for it. After unplugging the monitor from the computer, cycling the power, changing the outlet that it is plugged into, using the auto adjust mode, reset the resolution, and resetting it to factory settings it still has the lines across the screen. Is there an update or fix for this? - edited This could also be indicator of an issue with the panel of the display. technical support services. 01:37 PM. When I go to paper space the colors are normal (vibrant), but when I go back to modelspace they are faded… LCD/LED Monitor: 1. Surface Pro Lines and spastic screen Iv had my surface pro for about a year and a half or so and its been pretty solid, recently it will randomly start flickering and lines will move up and down across the screen. Very frustrating. It covers the entire phone, and it happened a few days after the screen protector on the top right corner of the phone cracked. You should hopefully have fixed the lines on your iPhone screen. Miscalibrated settings on your monitor or in your system settings can cause your screen to display faded or washed out colors. Turn it on and see if the lines remain. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary This thread is locked. You can help protect yourself from scammers by verifying that the contact is a, official The most common form of such “burn-in” though, is technically known as image retention. Carefully place the screen assembly down and do not put it back into place yet. technical support services. The problem is I have evenly spaced faded horizontal lines that cover my entire screen. Now it will drive me crazy. I have done some troubleshooting and figured it is definitely the screen (I'll explain how below) and I am curious if I need to replace it or if it is indeed a fixable problem. Applicable Products and Categories of This Article NOTE: Because each of these steps can be a possible resolution for display issues, check the display function after completing each step. Learn More. Try connecting an external monitor to your laptop and see if the lines are displayed on it as well.