We make it simple and easy to post to our job board and career pages. Employers often disqualify jobseekers who make mistakes in formatting, spelling, or grammar. 3) Make travel arrangements for sightseeing and other tours. Depending on the type of hotel, the duties of the concierge may include booking dinner reservations, arranging transportation and obtaining event tickets. We’re searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of superb customer service. We’re searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of superb customer service. Learn the secrets to win the job with our Job Search Handbook! Concierge Job Description for Resume – Responsibilities. Description : Providing residents with information and advising about locations and services outside of the building complex. 0. Manage all concierge services from the main desk, including special guest requests and the scheduling of personalized services, Often assigned high-priority clients and guests due to a proven ability to quickly process requests, Train new concierge staff members while offering constructive feedback to enhance the productivity of new hires, Courteously took guest luggage to rooms and provided information on hotel and resort services, Developed a reputation for efficiency that resulted in frequent tips and solid performance reviews, Coordinated multiple duties, including assisting with room preparations, parking, general guest services and light cleaning. Posted: (3 days ago) chief concierge job description - CareHealthJobs.com. Grab their attention by appealing to their major need … A Concierge assists customers in various establishments such as apartments, hotels, and office buildings. Residential Concierge Maintain working relationship as liaison between residents and building management. 3 min read. Hiring managers most likely only want to see the bare essentials from a candidate’s academic history, as the sample demonstrates. This means she must greet guests, confirm appointments and answer initial questions with a warm, professional demeanor so that spa-goers relax upon arrival. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How to Balance Time and Candidate Quality In Your Interview Process, Answer phone an email inquiries from potential guests in a timely and respectful manner, Greet guests and visitors warmly and make them feel welcome and attended, Offer restaurant and activity recommendations and assist guests in arranging transportation and excursions, Receive and redirect mail, phone calls, packages, etc, Ensure that guest spaces and lobby are clean and tidy at all times, Act as a liaison between guests and any department necessary including the kitchen, housekeeping, etc, Anticipate guests needs in order to accommodate them and provide an exceptional guest experience, Maintain inventory of supplies and order new stock as needed, 1+ years of previous customer service experience, Positive phone demeanor and superior written and verbal communication skills are essential, Must have a service oriented mindset and be capable of making every guest feel valued, Knowledge of basic office equipment, including printers, scanners, copiers, etc, Exemplify strong organizational skills and attention to detail, Competent working with Microsoft Office suite, including Word, Outlook and Excel, Possess a positive attitude and be willing to work as part of a team, Ability to speak a second language is an asset, Willing to work irregular shifts and weekends, Be sure to mention requisite years of experience and educational requirements, Tell job seekers what's unique about your company and job, Ideal length is a few paragraphs or about 200 words. The objective section of a concierge resume is the introductory statement of your resume. Concierge responsibilities and duties. Edit. It is short, and as a jobseeker, your cover letter should be no more than half a page. Do a sum and get your winning resume! Your job of getting the job starts right here. The objective section is your first contact with the employer, so make the most of it! Intercept and direct calls and emails for leasing and management staff. Some jobseekers find themselves overwhelmed with the task of putting together their resumes and need helpful resources. With the hospitality concierge resume sample, you can make your document shine and get closer to a coveted interview. A concierge is a virtual one-size-fits-all provider of personalized services. Based on a survey of 300 respondents who cancelled the service because they had found a They advise guests on all aspects of their stay and are generally very educated about the surrounding area. 0. 5+ years in a hotel setting. Concierge Resume Sample For the competent concierge market, you first need to include all the basic points in your resume and then look deeper into the mentioned skills. › Get more: Concierge duties for resume Show List Health . Writing a strong resume is one of the best ways to get closer to a great concierge job in a hotel or resort. Hospitality concierges want to ensure their resumes show off their top qualities and capabilities so they ensure they show their worth to companies. It is customizable and ready to post to job boards. A Concierge Supervisor is responsible for handling customer/guest requests in a caring and friendly manner and to handle mail and parcel distribution, and message replies. Residential Concierge Duties. One of the perks of our resume builder is that you can pull from any category you need to help push your resume into the spotlight. Learn how to enable cookies. Concierge Supervisor Resume Objective : As a Concierge Supervisor, responsible for Providing for the development of team members through training, monitoring, counseling, and performance evaluations, Providing direction and support to Platinum agents to ensure the highest level of … Main Purpose of Role 2.1. You can expect basic services from a doorman such as calling for a cab or Uber, accepting packages, calling up to permit visitors and providing security. Typically, concierges work in hotels, but they may also work in clubs, restaurants, and other venues. Concierge Resume Objective. Healthcare Concierge Job Description Duties. Prepare your resume. In general a hotel concierge's responsibility is to act as a personal assistant to the guests during their hotel stay. 2. The most successful Concierges possess exceptional customer service and people skills. Job Duties and Tasks for: "Concierge" 1) Make dining and other reservations for patrons, and obtain tickets for events. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. 1.2. These needs may include anything from arranging transportation to the airport, to reserving dinner reservations at the finest restaurants. An impressive Concierge Resume should showcase a candidate’s ability to support an establishment with excellent customer service skills. Concierge Skills. When applying for this type of position, yourobjective statement should briefly but clearly highlight your career skills. CONCIERGE/ SECURITY OFFICER JOB DESCRIPTION 1. Your resume’s ability to draw in a potential employer can either make or break your candidacy for the job. Concierge Job Description For Resume. Some hospitals do far more than diagnose and treat patients. If you have them, be sure to mention them in this section. The most basic type of concierge you may be familiar with is the traditional doorman. They are tasked with answering guest inquiries, directing phone calls, coordinating travel plans, and more. Posted: (1 days ago) Details: Patient Concierge – HR-JD-081-V1-11.2013 Page 1 . It is important to know that each concierge resume is different and the author usually writes the document based on experience, long-term career goals, and achievements. Make sure to include any skills that will make you stand out, such as speaking another language. Select a Section . They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. Feel free to add your own flair to fit your what you’re looking for in your concierge. Concierge Job Description Sample | Monster.com. BACKGROUND INFORMATION: Greenwich International Film Festival (GIFF) is a 501©3 non-profit organization that hosts a world-class film festival each June, as well as events throughout the year. Tracks associated statistics Maintain inventory and … Your job of getting the job starts right here. The statement uses three concisely written sentences and targets specific industry skills and other essential soft skills. In a residential apartment building, you typically work at a desk or station near the front of the building. Concierges spend time outside of the hotels too. In the hospitality concierge resume sample, you can see the importance of including the top traits employers look for in candidates. Please avoid restating the information on your resume, and open and close the letter with strong statements. Healthcare Concierge Job Description Duties. Use our Career Test Report to get your career on track and keep it there. Organisational chart, see appendix 1. Having a top resume is the key to getting your foot in the door for this position. The candidate includes some skills for the specific job and industry, such as MS Office abilities and scheduling expertise. Job Description: The Patient Concierge is responsible for providing professional support to collaborate patient care and family contacts. This layout makes it easy for hiring managers to skim over the details quickly while reviewing hundreds of other documents. Therefore, many of the responsibilities listed below relate to some aspect of satisfying the customer or client. Corporate concierges require little formal education. Job Description: The Patient Concierge is responsible for providing professional support to collaborate patient care and family contacts. The Concierge Worker provides first contact and safeguarding to clients at night. We want someone who understands the value of going above and beyond to provide outstanding customer service. job. As the industry changes and jobs become more scarce, you need to make a great impression with your resume. 0. Health Details: Job Description for a Hospital Reception Desk Concierge. Your ability to work to achieve the satisfaction of guests should be highlighted. Getting hired for the job of your dreams in the hospitality industry can be challenging when there are so many other qualified candidates out there. Check the concierge job description for any additional certificates that may be required. A concierge is a virtual one-size-fits-all provider of personalized services. Use it to save time, attract qualified candidates and hire best employees. Illuminating important hospitality industry skills and demonstrating a commitment to excellence, as seen in the hospitality concierge resume sample, can help you get invited to an interview. A Concierge helps companies provide superior customer service and contributes to the success of the establishment. Knows all essential aspects of our resort or hotel operations. A Concierge position may have a description similar to this one in an executive summary, professional summary, or resume: Previous hospitality experience.